{"id":2231,"date":"2019-12-26T00:00:00","date_gmt":"2019-12-26T00:00:00","guid":{"rendered":"https:\/\/www.motionpoint.com\/?post_type=customers&p=2231"},"modified":"2020-11-23T16:57:25","modified_gmt":"2020-11-23T16:57:25","slug":"portal-translation-financial-services","status":"publish","type":"customers","link":"https:\/\/www.motionpoint.com\/customers\/portal-translation-financial-services\/","title":{"rendered":"Portal Translation: Financial Services"},"template":"","client_categories":[42],"industry_categories":[45],"resource_categories":[30,24,39,35,20,19,32,22,31,25,17],"geographic_region":[],"targeted_localized_audience":[],"document_categories":[],"class_list":["post-2231","customers","type-customers","status-publish","hentry","client_categories-case-studies","industry_categories-banking-insurance","resource_categories-business-goal","resource_categories-role-business-strategist","resource_categories-content-type-case-study","resource_categories-content-type","resource_categories-topic-digital-marketing","resource_categories-topic-motionpoint","resource_categories-business-goal-optimize-performance","resource_categories-role","resource_categories-business-goal-streamline-operations","resource_categories-role-technologists-developers","resource_categories-topic"],"acf":{"case_study_title":"Effortlessly Serving Multilingual Customers with Superior Speed","translate_this_case_study":"YES","hover_summery_text":"","background":"","objective":"

In 2019, a Top 3 U.S. retirement benefits provider <\/b>realized that if it wanted to serve more enterprise clients, it needed the ability to effortlessly localize its asset management and investment portal service for non-English speakers.<\/p>\n

The provider, which serves nearly 10 million participants across the country, wanted to incorporate this engagement- and revenue-boosting capability into its offering by the end of the year\u2014a very aggressive timeline for such an ambitious project.<\/p>\n

The company\u2019s primary objective was finding a vendor that could localize its offering without re-engineering or rebuilding the portal platform itself \u2026 which, its technologists knew, was far easier said than done.<\/p>\n

The Challenge<\/h3>\n

The platform had been custom-built years ago by the company\u2019s lean IT team, and hadn\u2019t been designed with multilingual capabilities in mind. Internal developers feared they\u2019d have to assume the complex, time-consuming and costly task of overhauling the platform, or creating a \u201cparallel\u201d platform that could accommodate different languages.<\/p>\n<\/p>\n

The development team wasn\u2019t interested in investing that kind of effort or expense. Company leaders wanted to find a faster, more efficient and affordable alternative, too.<\/p>\n","story_solution":"

The Solution<\/h3>\n

MotionPoint leveraged its proxy-based, fully turn-key localization solution and translated the customer\u2019s complex portal offering in 65 days<\/b>. <\/p>\n

Our customer\u2019s executives said they specifically benefitted from these MotionPoint capabilities:<\/p>\n

Translation Speed:<\/b> MotionPoint\u2019s ability to swiftly localize digital content at launch and ongoing was critical to the customer. MotionPoint typically translates, QA\u2019s and publishes text content within one business day of its publication on an origin portal.<\/div>\n
Compatibility with Secure Web Applications:<\/b> MotionPoint seamlessly detected, translated and reintegrated localized text in the customer\u2019s secure web applications. Our solution deftly detected and translated the portal\u2019s dynamic content, too.<\/div>\n
Turn-Key Configuration, Translation & Ongoing Operation: <\/b>We eliminated all customer-side IT effort by deploying the servers, software, databases and tools associated with launching and hosting the localized portal. We fully handle all translation workflows, too.<\/div>\n
World-Class Security:<\/b> MotionPoint completes annual independent assessments to ensure compliance with security standards such as PCI DSS Level 1 and others. Our solution does not see or store customers\u2019 personal information.<\/div>\n

The Outcome<\/h3>\n

With the customer now leveraging MotionPoint\u2019s proxy-based solution:<\/p>\n

    \n
  • It is accelerating growth among its enterprise clients by offering its portal solution in Spanish and other languages<\/li>\n
  • It continues to operate and update its portal platform in English. MotionPoint handles all translation and management of the localized versions with no customer effort required<\/li>\n
  • Its websites, secure portals, user guides and knowledge bases are continually localized and up-to-date<\/li>\n
  • It benefits from a synchronized, consistent brand experience across all markets<\/li>\n<\/ul>\n","story_outcome":"","case_study_video_embed_id":"","set_as_featured_video":"NO","main_quote_message":"Other companies might be apprehensive taking on so many concurrent translation projects, but with MotionPoint in our corner, we didn't have any doubts.","client_hero_background_image":{"ID":22312,"id":22312,"title":"Hero_Portal_Translation_Case_Study","filename":"Hero_Portal_Translation_Case_Study.jpg","filesize":28996,"url":"https:\/\/www.motionpoint.com\/wp-content\/uploads\/Hero_Portal_Translation_Case_Study.jpg","link":"https:\/\/www.motionpoint.com\/customers\/portal-translation-financial-services\/hero_portal_translation_case_study\/","alt":"","author":"2","description":" \t","caption":"","name":"hero_portal_translation_case_study","status":"inherit","uploaded_to":2231,"date":"2019-12-26 00:00:00","modified":"2019-12-26 00:00:00","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/www.motionpoint.com\/wp-includes\/images\/media\/default.png","width":1366,"height":542,"sizes":{"thumbnail":"https:\/\/www.motionpoint.com\/wp-content\/uploads\/Hero_Portal_Translation_Case_Study-150x150.jpg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/www.motionpoint.com\/wp-content\/uploads\/Hero_Portal_Translation_Case_Study-300x119.jpg","medium-width":300,"medium-height":119,"medium_large":"https:\/\/www.motionpoint.com\/wp-content\/uploads\/Hero_Portal_Translation_Case_Study-768x305.jpg","medium_large-width":768,"medium_large-height":305,"large":"https:\/\/www.motionpoint.com\/wp-content\/uploads\/Hero_Portal_Translation_Case_Study-1024x406.jpg","large-width":1024,"large-height":406,"1536x1536":"https:\/\/www.motionpoint.com\/wp-content\/uploads\/Hero_Portal_Translation_Case_Study.jpg","1536x1536-width":1366,"1536x1536-height":542,"2048x2048":"https:\/\/www.motionpoint.com\/wp-content\/uploads\/Hero_Portal_Translation_Case_Study.jpg","2048x2048-width":1366,"2048x2048-height":542}},"main_quote_author_image":{"ID":22313,"id":22313,"title":"Top_Bank_Author_2","filename":"Top_Bank_Author_2.jpg","filesize":530264,"url":"https:\/\/www.motionpoint.com\/wp-content\/uploads\/Top_Bank_Author_2.jpg","link":"https:\/\/www.motionpoint.com\/customers\/portal-translation-financial-services\/top_bank_author_2\/","alt":"","author":"2","description":" \t","caption":"","name":"top_bank_author_2","status":"inherit","uploaded_to":2231,"date":"2019-12-26 00:00:00","modified":"2019-12-26 00:00:00","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/www.motionpoint.com\/wp-includes\/images\/media\/default.png","width":2118,"height":2118,"sizes":{"thumbnail":"https:\/\/www.motionpoint.com\/wp-content\/uploads\/Top_Bank_Author_2-150x150.jpg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/www.motionpoint.com\/wp-content\/uploads\/Top_Bank_Author_2-300x300.jpg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/www.motionpoint.com\/wp-content\/uploads\/Top_Bank_Author_2-768x768.jpg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/www.motionpoint.com\/wp-content\/uploads\/Top_Bank_Author_2-1024x1024.jpg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/www.motionpoint.com\/wp-content\/uploads\/Top_Bank_Author_2-1536x1536.jpg","1536x1536-width":1536,"1536x1536-height":1536,"2048x2048":"https:\/\/www.motionpoint.com\/wp-content\/uploads\/Top_Bank_Author_2-2048x2048.jpg","2048x2048-width":2048,"2048x2048-height":2048}},"hero_position":"NO","main_quote_author_name":"Director at a leading","main_quote_author_role_title":"Canadian financial institution ","customer_website_url":"","secondary_quote_message":"MotionPoint\u2019s turnaround on translating our website and omnichannel content is excellent. 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The business is thrilled.","secondary_quote_author_image":{"ID":22318,"id":22318,"title":"Top_Bank_-_Author","filename":"Top_Bank_-_Author.jpg","filesize":466048,"url":"https:\/\/www.motionpoint.com\/wp-content\/uploads\/Top_Bank_-_Author.jpg","link":"https:\/\/www.motionpoint.com\/customers\/portal-translation-financial-services\/top_bank_-_author\/","alt":"","author":"2","description":" \t","caption":"","name":"top_bank_-_author","status":"inherit","uploaded_to":2231,"date":"2019-12-26 00:00:00","modified":"2019-12-26 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