{"id":2199,"date":"2014-10-24T00:00:00","date_gmt":"2014-10-24T00:00:00","guid":{"rendered":"https:\/\/www.motionpoint.com\/?post_type=customers&p=2199"},"modified":"2023-02-15T14:43:08","modified_gmt":"2023-02-15T19:43:08","slug":"top-banks","status":"publish","type":"customers","link":"https:\/\/www.motionpoint.com\/customers\/top-banks\/","title":{"rendered":"Top Banks"},"template":"","client_categories":[42],"industry_categories":[45],"resource_categories":[30,24,39,35,22,31,17,18],"geographic_region":[57,58],"targeted_localized_audience":[],"document_categories":[],"class_list":["post-2199","customers","type-customers","status-publish","hentry","client_categories-case-studies","industry_categories-banking-insurance","resource_categories-business-goal","resource_categories-role-business-strategist","resource_categories-content-type-case-study","resource_categories-content-type","resource_categories-role","resource_categories-business-goal-streamline-operations","resource_categories-topic","resource_categories-topic-website-translation","geographic_region-americas","geographic_region-row"],"acf":{"case_study_title":"Six of the Top 10 U.S. Banks Use MotionPoint\u2019s Solution","translate_this_case_study":"YES","hover_summery_text":"

Six of the Top 10 U.S. Banks Use MotionPoint\u2019s Solution<\/p>\n","background":"","objective":"

MotionPoint offers all financial institutions<\/b> an effortless, secure way to localize all lines of their business for their linguistically diverse clientele. It\u2019s why more than half of the U.S. Top 10 banks<\/b> use our turn-key solution.<\/p>\n

MotionPoint\u2019s approach to translating websites, secure login experiences, documents and omnichannel content meets rigorous security standards, and works with complex website applications.<\/p>\n

We cater to the unique needs of financial organizations in several key ways:<\/p>\n

Technology Independent<\/b>: MotionPoint\u2019s proxy-based approach to website translation ensures full compatibility with all content-management platforms and other online technologies. It operates seamlessly\u2014even during website redesigns and platform migrations.<\/div>\n
Works with Single Page Applications<\/b>: Our technology detects and translates dynamic content\u2014including content generated based on location, such as city- and bank branch-specific information. We also localize complex public-facing and portal applications powered by AngularJS, React, and others with no customer effort required.<\/div>\n
Omnichannel Translation<\/b>: MotionPoint enables customers to leverage their translated content for use across all channels at no additional cost. Engage customers via localized social media, digital marketing campaigns and more.<\/div>\n
Secure<\/b>: MotionPoint completes regular independent assessments to ensure we comply with PCI DSS Level 1 certification. This includes annual audits by independent PCI SSC Qualified Security Assessors. We also demonstrate ongoing practices that comply with PCI DSS.<\/div>\n
Translation Speed<\/b>: MotionPoint continually analyzes websites for content changes. New content is typically identified, translated, edited and published within one business day. <\/div>\n

Our solution has helped:<\/p>\n

    \n
  • Banks provide services, including account management via secure login areas<\/b>, to multilingual customers\u2026<\/li>\n
  • International customers easily apply for credit cards<\/b> in their preferred languages\u2026<\/li>\n
  • Car loan providers offer localized documents and forms<\/b> throughout North and South America\u2026<\/li>\n
  • U.S. Hispanics review, purchase and manage<\/b> retirement plans\u2026<\/li>\n
  • Speakers of over a dozen languages\u2014including Arabic, Farsi, Hindi, Japanese and others\u2014search and find nearby bank locations<\/b>\u2026<\/li>\n<\/ul>\n

    And much more.<\/p>\n","story_solution":"

    The Opportunity<\/h3>\n

    Due to complex regulations, legacy databases and content-management systems (that vary by line of business), it\u2019s often very difficult to craft a translated customer experience with a great UX, superior uptime and world-class security.<\/p>\n

    MotionPoint\u2019s PCI DSS Level 1-certified solution empowers financial organizations to effortlessly sidestep these challenges. Our solution eliminates the tremendous IT effort, complicated workflows and operational complexity<\/b> associated with content localization projects.<\/p>\n

    Our hands-free approach is perfectly tuned to handle the complex needs of all financial organizations\u2014with no ongoing effort required from them:<\/p>\n

      \n
    • Banks with customer-facing website applications and account management tools<\/b><\/li>\n
    • Wealth management companies with sophisticated investment calculation apps<\/b><\/li>\n
    • Lenders with secure customer portals<\/b> to manage payments and more<\/li>\n
    • Organizations seeking to lower customer support costs with localized FAQs and knowledge bases<\/b><\/li>\n
    • Brokers that require accurate, word-class technical translations<\/b><\/li>\n
    • And more<\/li>\n<\/ul>\n

      The Answer<\/h3>\n

      MotionPoint\u2019s secure solution enables financial organizations to effortlessly engage their multilingual customers with any language, in any channel\u2014and with any online customer experience, regardless of complexity.<\/p>\n

      As six of the United States\u2019 Top 10 banks<\/b> know, this can drive new business in traditionally underserved markets \u2026 and help ensure customer retention for years to come.<\/p>\n","story_outcome":"","case_study_video_embed_id":"","set_as_featured_video":"NO","main_quote_message":"MotionPoint\u2019s turnaround on translating our website and omnichannel content is excellent. We consider this a true partnership where our team can brainstorm solutions and MotionPoint converts those ideas into action right away. 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